Mission
In MESA we are devoted to providing the Heatlhcare Market with independent, innovative and efficient turn-key equipment service solutions, thus quaranteeing to our customers enhanced equipment performance, capital and operational cost effectiveness and improved patient workflow in the clinical environment. The combination of our strong know-how and our core values is the basis of our business that can ensure our customers of a key competitive advantage in overall patient satisfaction.
We strongly commit to the following ideas
SATISFACTION
> Conscientiously streamlined service for instant and efficient problem-solving.
> Controlling costs of capital investments, restoring value, and extending manufacturer equipment lifecycles.
> Creating energy through integrity, care, and loyalty to both customer and employee fulfillment.
SERVICE
> Customer-focused, immediate support for equipment from all manufacturers and modalities.
> Candid, independent advice for unbiased assessments and pragmatic solutions for equipment needs.
> Centralized operations in multiple countries globally with headquarters in Lugano, Switzerland.
STRENGTH
> Commitment to quality with ISO 13485 and ISO 9001 certification.
> Cultivating top engineers fortified by a seasoned management team to provide smart solutions.
> Consolidated communications, adapted to multiple IT platforms and optimizing equipment uptime.
STABILITY
> Consistent critical passion for processes to assure uptime performance for all equipment.
> Current training on all equipment modalities and manufacturers for a sophisticated service staff.
> Continuing steady presence and strong heritage as an accomplished independent service operator.